COVID-19 Information

Last Updated: April 3, 2020, 10:10 AM

To support you during COVID-19, this site is updated daily. To receive Newsflashes sent direct to your email or cellphone, simply click here to sign up via Notify Me.

April 2 Update:

  • The Canada Emergency Relief Benefit Website is Live: The Canada Emergency Response Benefit provides temporary income support to workers who have stopped working and are without employment or self-employment income for reasons related to COVID-19. The Benefit is paid in blocks of four weeks in the amount of $2,000, which is equivalent to $500 per week for a maximum of 16 weeks. Applications will be accepted starting on April 6, 2020. To help manage applications the Canada Revenue Agency has set up specific days for you to apply, organized by birth month. For more information please visit:
  • Childcare Support:  A new Provincial process was announced on March 31, 2020 to support parents who are essential service workers during the response to the novel coronavirus (COVID-19). This process will match parents, who are working on the front lines of B.C.’s COVID-19 response with child care in their area. This applies for children up to five years of age. Forms can be accessed by calling 1 888 338-6622 and selecting Option 4, or online:

April 1 Update: 

  • Hearts for Heroes: In all of the COVID-19 uncertainty, one thing has proven to be true: there are many heroes among us. “Hearts for Heroes” invites you to celebrate the essential workers, emergent volunteers and all of the individuals who have been working tirelessly throughout this crisis. Be bright, bold and use what you have to create a display of hearts.  If you have a specific hero or heroes, make a heart for them, write their name on the heart, and place it in your window to brighten their day. Feel free to put up as many hearts as you need to show your gratitude, care and respect for those serving our community. Lastly, please send pictures of your displays to or tag the Town of Creston on Facebook.

March 31 Update:

  • The Town of Creston understands that not everyone in our community has access to or uses the internet. To support those individuals we have launched a COVID-19 information line. This line provides daily updates, contact information for community resources, and other messages for residents of the Creston Valley. Over the last week, we have been working on improving our system to better serve you.  Please share our number (250) 428-8658 with those that need it.

March 30 Update:

  • During the COVID-19 crisis, it is very important to minimize visits to and through the Emergency Department. Creston residents who do not have a family physician, who have needs for non-urgent chronic followup or prescription refill can call 1.855.411.1630

To view full list of updates click here

COVID-19 Resources

  • Public Facilities - Information regarding facility closures and modified service levels at local public facilities operated by the Town of Creston and/or the Regional District of Central Kootenay.
  • Business Information - Information and resources for businesses in the Creston Valley.
  • Community Resources - Listing of Creston specific resources for grocery shopping, prescriptions, senior support, children’s support and related information.
  • Stop the Spread - How you can help stop the spread of COVID-19.
  • Travel Information - Information regarding international travel.
  • Trusted External Resources - Province of British Columbia, BC Centre for Disease Control, Interior Health Authority, and other trusted information sources.
  • Protecting Your Home - Information on best practices to protect your family at home.

Town of Creston | COVID-19 Response

A message from CAO Michael Moore regarding Town COVID-19 response (March 27)

A message from Mayor Toyota to all returning travelers (March 24)

A message from Mayor Toyota about the Town’s COVID-19 Information Line (March 23)

The Town of Creston is working closely with the Provincial government, Interior Health Authority, the Regional District of Central Kootenay (RDCK), and other partner agencies to monitor the COVID-19 situation and respond appropriately.

The health and safety of our employees and community members is our first priority. We are following the Orders and recommendations from our Provincial Medical Health Officer. Our goal, along with our RDCK partners, is to ensure accurate and coordinated information is available as it relates to our community. 

The Town of Creston activated an Emergency Operations Centre (EOC) on March 14, 2020. Activating the EOC provides a mechanism to centralize planning and coordinate communications. 

Through activation of the EOC, the Town of Creston is:

  • preparing for possible impacts of the pandemic;
  • providing accurate information to our residents as it becomes available;
  • ensuring continuity of the Town’s essential services (sewer, water, street sweeping, etc.);
  • combating the spread of COVID-19 through regular disinfection in key areas of town, and temporary facility closures; and, 
  • working with our partners at the RDCK, through our shared emergency management program to further coordinate our efforts of keeping residents informed.