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SNOW REMOVAL WINTER

During the snow removal season, the Town of Creston (ToC) works hard to create a safe town for residents and visitors. Residents can help the snow trucks clear the way more efficiently by moving their vehicles off the roads, especially in cul-de-sacs, before the snow falls.

Residents are responsible for clearing snow from their driveways and the sidewalk fronting their properties. The Town is responsible for clearing snow from sidewalks that are on Town property.

Road Clearing Priority

The Public Works group is responsible for snow removal and ice control on roadways and sidewalks within the Town of Creston boundaries. Roads are cleared based on their priority status, according to the ToC Snow Removal and Ice Control Policy. For more detailed information please refer to the policy.

Priority One:

• Major Collectors – Main routes serving as connectors/collectors between areas and routes.
• Steep Grades – Hilly terrain that gets slippery in inclement weather conditions.
• Roads serving emergency routes to hospitals and fire equipment.
• Transit routes.
• School Zones.

The roads will be opened within 12 hours of the end of the storm event.

Priority Two:

• Remainder of collectors.

The roads will be opened within 24 hours of the end of the storm event.

Priority Three:

• The remainder of roads in the Town.
• Town Parking Lots.
• Paved recreation trails completed under the Creston Trails and Recreation Equipment Project (2014). (RM Sept. 30/14 Res. #324-14)


The roads will be opened within 48 hours of the end of the storm event with the exception of weekends and Statutory Holidays, which will not be included in the 48 hours. Priority 3 roads will not be cleared on weekends or Statutory Holidays.

These are considered to be minimum standards and it is anticipated that under average conditions all roads will be cleared within 24 hours.
Sidewalks that are cleared by the Town are dealt with by the sidewalk crew and are not impacted by the above priorities.

Please note:
Priority Two and Three roads will not be serviced until service levels of Priority One roads are achieved. If another storm occurs prior to completion of Priority Two and Three roads, attention will again shift to Priority One roads.

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FAQ
In order to assist the public in understanding the challenges the Town faces in snow and ice removal, the following frequently asked questions (FAQ’s) and answers are provided.

Question: When the snowplough goes by and clears my road, he also blocks my driveway with snow. Can I expect the Town to clear my driveway?

Answer: Unfortunately, the answer is no. To clear all of the driveways within the Town would take one piece of equipment approximately 15 days, this is beyond the scope and resource capability of the Town.

Various private contractors provide this service; please consult the Chamber of Commerce or the local telephone directory for a list of service providers.

Question: When is the best time to clear my driveway and sidewalk?

Answer: If possible, wait until the ploughs have made their passes on your side of the road.

Tip: You may find it helpful to dump snow from your driveway to the left (facing your home). In this way the snowplough will hit only road snow and will not redeposit your driveway's shovelled snow back into your driveway. Please do not deposit ice, snow or debris, onto the street, which may obstruct and create hazards.

Question: Do the snowploughing crews work at night?

Answer: Yes. Ploughing and sanding crews are available 24 hours a day. The hours they work depends upon the time of the day when it snows and the amount of snowfall.

Question: Where should I place my snow?

Answer: All snow should be placed within the confines of your property to avoid conflict with neighbours. Structure your snow storage early on by storing snow at the furthest points away from the areas you wish to keep clear.

Question: I often hear that equipment is broken down and not available, is that true?

Answer: Winter road maintenance can be taxing on crews and equipment. Obviously equipment does require repair from time to time, however, every effort is made to keep equipment up and running and well maintained at all times.

Question: Is there anything I can do to help?

Answer: Yes. After a snowfall, crews are often hampered by cars parked on streets, which block access for snow clearing equipment, this creates time delays and can be hazardous. Please ensure that vehicles parked on streets or boulevards do not exceed the 24hr period as allowed per Part 6, Section 19(b) of Traffic Regulations Bylaw No. 1546. Part 8, Section 35 of Bylaw No. 1546 allows impound of any vehicle without notice if it is obstructing snow removal.

The Town cannot accept responsibility for damage to vehicles parked on streets or boulevards during snow removal operations.

Safety
Please caution your children not to play in the snow banks and snow piles as this can lead to a potentially dangerous situation. The snowplough operators cannot see tunnels carved in the snow.

Sight lines
Please do not pile your snow at the end of your driveway, as this may obscure your line of sight when exiting your driveway.

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The Public Works department is committed to maintaining a fiscally responsible budget, while also providing a cost-effective and efficient service. Your cooperation and patience regarding the above issues is encouraged and much appreciated by the Town and your fellow citizens.

Should you have any concerns or questions with regard to snow removal, please contact the Town of Creston @ 250-428-2214, extension 233.

For periodic updates on the status of your service check the Town’s Facebook or Twitter accounts.

Best wishes for the winter season.