Information and Privacy

Freedom of Information and Protection of Privacy

The Freedom of Information and Protection of Privacy Act is intended to:

  • Make public bodies more accountable by providing the public with access to records whenever possible;
  • Prevent the unauthorized collection, use and disclosure of personal information.
  • The main principle of the act is that all municipal information should be available to the public, except anything specifically outlined as being exempt under the act.

How to make an FOI request:

Before filing a formal FOI request, start by making an informal request.  Many documents are routinely available (e.g., Council minutes, plans, etc.).  You can request information by emailing your request to  This information can be provided quickly without a formal process or associated fees. 

If the document you are requesting is not routinely available, you will need to make a formal FOI request in writing.  In this case, please state that you are requesting information under the Freedom of Information and Protection of Privacy Act.  Ensure your request is concise with dates and the specific information you are looking for.  

Deliver, mail, or email your request with the subject reading “FOI Request” to: 

Corporate Officer
PO Box 1339
Creston BC, V0B 1G0 

Privacy Management Program

Effective February 1, 2023, Section 36.2 of the Freedom of Information and Protection of Privacy Act requires B.C. public bodies to develop a Privacy Management Program.  The goal of the program is to ensure that public bodies, like the Town of Creston, are accountable and transparent with respect to the management of personal information. 

Pursuant to the requirements of FOIPPA, the Town of Creston appointed a Privacy Officer.  

The Program is comprised of a process to respond to Privacy Breaches or complaints and ensuring that Privacy Impact Assessments are completed to determine if a current or proposed project or activity will meet the requirements of FOIPPA.  

For further information or to request a copy of our Privacy Management Policies please feel free to contact the Town.